Terms and conditions of use

Shipping and delivery

Free shipping on orders over 1999 NOK.
59 in shipping on orders below 1999.
The package will be sent to you with Bring.If your order cannot be placed in the mailbox, it
will be sent to the nearest postoffice. You will then receive a pick-up note by mail or
notification via SMS
Normal delivery time is 1-3 business days after the package is shipped from us. A link to
tracking the parcel can be found in the mail you receive from us when the parcel is sent
from our warehouse. 

Return and exchange

If you want to return an item, you can send a message to kontaktlookatusoslo@gmail.com
Enter the reference number and explain why you exchange or return item.

We have a free exchange. 
This means that you can change the size of the products, you cannot switch it to another product.

We have a return fee of NOK 79 which applies if you return something without ordering something else in
exchange.
This is charged when we receive the package from you, and it only applies to returns, not
complaints and exchange.
This also applies if you order goods and do not pick it up from the post office.
To send in return: print out the return form and add it with what you are returning.
Feel free to use the Lookatus Oslo box. Deliver it to the nearest post office.
Once we have processed the return arrange for updated invoice or refund.
If you have selected an invoice and have not paid it, the item will be deleted from the
invoice. If you have paid by card, PayPal, Vipps or Bambora will contact you for a refund. It
will happen 7-14 business days after we have announced your refund.
If you have selected an invoice and have not paid it, the item will be deleted from the
invoice. If you have paid by card, PayPal, Vipps or Bambora will contact you for a refund. It
will happen 7-14 business days after we have announced your refund.
If you have paid by card, the money is transferred directly to the same card. 
When paying by invoice will contact you for account number.
In order to have the full amount refunded on return / cancellation right, the item must be
returned in the same condition as when you received it. 
That is, in original packaging, with all labels hanging on, with no odors or marks. If the
original packaging is damaged, the item will be considered used. 
Therefore, please note that if you tap on a shoe box or destroy it in the return shipment, the
item cannot be resold and the value of the item is reduced to used item. 
We can only repay the used value of the goods. 

Payment Terms

Lookatus Oslo (organization number 822154492). VAT of 25% is included in all prices.You
can choose the payment method that suits you best. 
You can choose to pay by debit card through PayPal, Bambora or through the Vipps app on
your mobile phone. is as safe and easy as using cards in the store

Payment

Card payment (Visa og MasterCard)
When using card payment, this is handled by our payment partner Bambora and PAYPAL to
guarantee secure and fast payment.

Credit card payment is just as safe and easy as using a store card.
You enter your credit card number, expiration date, and a verification code (CVV2).
We work closely with VISA and Mastercard to ensure a quick processing of your credit card
information. 
There is no additional charge for card payment. The card is charged immediately after
purchase.

Paypal/Paypal Express

At Lookatus Oslo you can pay with PayPal easily, quickly and securely.
Choose PayPal as your payment method in our ordering process.
Finally, log in with your email address and your PayPal password on your personal PayPal
account and confirm  the amount. There you log in with your access information. Check the
address information.
We will receive a payment confirmation from PayPal immediately and can process your order
promptly.
Still have no PayPal account? Register your bank account with PayPal with just a few clicks.
It is always free for you to pay with PayPal.
Vipss #568598 
Vipps has more than 3 million users and is the fastest growing online payment method.
According to the report Norwegian E-commerce, tilt has seen continuous growth year after
year.
In 2018, the proportion of Norwegians who prefer to pay with Vipps increased from 5 to 8
per cent. Vipps is popular among the younger age groups and by mobile online shopping.
The explanation is that the payment app fits the consumer's desire to shop quickly, easily
and on the go.
Prepay by bank transfer Easy and free. 
You transfer the amount to Lookatus Oslo account 
You will receive the bank connections in our order confirmation which will be sent to you by
email.When the amount is registered with us, the order, as we have it, is sent immediately
and delivered within 1 to 3 business days.

Business information

Lookatus Oslo
Org .: 822 15 4492 
Address: Jomfrustien 1 1179 Oslo
Email: kontaktlookatusoslo@gmail.com